AI Receptionist
AI Receptionist · example
Call comes in
Front desk doesn't pick up within 15 seconds; the call forwards to the AI
AI answers
Greets the caller by business name as your virtual assistant
Caller asks
“Do you have anything Saturday afternoon for a cut and color?”
Checks the calendar
Live availability from your booking system
Appointment booked
Saturday 3:30 PM, confirmed with the caller
Confirmation texted
Details and a reschedule link sent to the caller
The problem
Many callers hang up instead of leaving a message, and the ones who do often don't hear back fast enough.
The busiest moments for check-ins and checkouts are the same moments the phone rings most.
Evenings and weekends are when many customers finally have time to call.
Hours, prices, directions, parking, availability. Your team answers them dozens of times a week.
Quick answer
An AI receptionist is a voice assistant that answers your business calls in natural conversation, 24/7. It answers common questions, captures caller details, books appointments and routes calls to your team based on rules you approve.
Unlike an automated phone menu, callers don't press buttons; they speak normally and get a useful answer. Unlike a traditional answering service, it can see your real availability and book appointments on the spot, at any hour, and it can handle several calls at once.
It works only from information you approve, introduces itself as a virtual assistant, and hands off to a person whenever a call needs one.
At a glance
How it works
Forward calls from your existing number: always, after a set number of rings, when lines are busy, or after hours.
The assistant introduces itself, understands the request in plain speech and asks sensible follow-up questions.
Common questions get approved answers. Booking requests check your live calendar. Everything else becomes a complete message.
Urgent issues, VIP clients and anyone who asks for a person are transferred or flagged to your team immediately.
Each call is logged with a summary, the outcome and any follow-up needed, and the caller gets a confirmation text when appropriate.
Interactive workflow
Step 1 of 7 · Trigger
Front desk doesn't pick up within 15 seconds; the call forwards to the AI
Next: AI answers
Use cases
Evening and weekend calls get a real conversation instead of voicemail.
It picks up when every line is busy or the front desk is with a customer.
Book, reschedule and cancel within your rules and policies.
Hours, services, pricing guidance, service areas, parking and policies.
Your qualifying questions asked before a lead reaches your team.
Complete messages delivered to the right person, not a shared voicemail box.
Features
Callers speak normally; the assistant responds in a clear, friendly voice.
Every hour of every day, including the holidays you choose.
Services, hours, policies and pricing guidance written with you and kept current.
Real availability and real bookings, following your rules.
Warm handoffs to the right person when a call needs one.
Confirmations, links and next steps sent after the call.
A summary and outcome for every conversation.
Caller details and outcomes added to your CRM where supported.
No busy signal when three customers call at the same moment.
Human handoff
It never guesses. When a question falls outside what you've approved, the AI tells the caller someone will follow up, captures their details and the question, and alerts your team right away.
During business hours, calls can be transferred to the right team member.
When nobody is free, the AI takes a detailed message and notifies you by text or email.
Urgent situations follow the escalation path you define, including on-call numbers.
Unanswered questions show up in your summaries so we can add approved answers.
Integrations
We confirm exactly what connects to your setup during the audit. If something can't connect, we'll tell you before you commit.
By industry
Service questions, price guidance and new-client bookings handled without pulling anyone off the floor.
AI for salonsUrgency triage, property details and a booked service window, with the on-call tech alerted.
AI for HVACCallers asking about a property get answers, your qualification questions and a booked showing or call.
AI for real estatePricing
Starting at
$997/month
Implementation priced by requirements
For businesses ready to automate their front-end customer workflow.
Starting at
$1,497/month
Implementation priced by requirements
For businesses ready to automate most of the repetitive front-office workflow.
Pricing varies by call volume, messaging volume, integrations, customization and business complexity.
Voice and SMS usage charges may apply.
FAQ
Yes, if you follow our recommendation. The assistant introduces itself as your business's virtual assistant, which keeps trust high and never misleads anyone.
Callers mostly care about getting a fast, useful answer. Being upfront about the assistant costs nothing and prevents the awkward moment when someone realizes on their own.
Whatever greeting you approve. Most businesses use their name, a short introduction of the virtual assistant and an open question such as "How can I help today?"
Yes. Unlike a single front-desk line, the AI can answer several calls simultaneously, so customers don't hit a busy signal during a rush.
They can be, so you can review conversations. California requires every party's consent to record a call, so recorded calls begin with a brief disclosure.
Many current AI voice systems handle several languages. If your customers call in Spanish, Vietnamese, Chinese or another language, we test those conversations with you before launch.
You define what counts as an emergency and what happens next. The AI follows that path immediately, for example transferring to an on-call number or telling the caller to contact emergency services when safety is at risk.
Demo
See how an AI receptionist can learn a salon's business information, answer customer questions and handle common booking conversations.
Works best in Chrome on a computer. You'll be asked for microphone access.
Resources
AI receptionists · 4 min read
An AI receptionist is a voice assistant that answers your business phone in natural conversation, 24/7. It answers common questions, books appointments, takes messages and hands calls to your team, following rules and information you approve.
Read the guideAI receptionists · 4 min read
An AI receptionist can cost anywhere from a low monthly app fee you configure yourself to a few thousand dollars a month for a fully managed system. What you pay depends on who does the setup, how many calls you get, what it connects to and whether anyone keeps it working after launch.
Read the guideAI receptionists · 4 min read
An answering service puts a person on the line to take messages and handle simple requests; an AI receptionist answers instantly, books appointments into your calendar and follows up by text, at any hour. Many businesses get the best result from AI for routine calls with clear handoffs to people for the rest.
Read the guideAI receptionists · 3 min read
For a small business, an AI receptionist covers the moments nobody can reach the phone: during appointments and jobs, at peak times, after hours and on weekends. It answers routine questions, books appointments and hands anything unusual to your team, so a small staff can serve customers without missing calls.
Read the guideWe'll look at when your calls come in, when they go unanswered and what an AI receptionist would handle for you, before you spend a dollar.
Bay Area based · Done-for-you setup · Ongoing support