AI for salons and spas
Salons · example call
Call during a full afternoon
All four chairs occupied; the call forwards after three rings
AI answers for the salon
Greets the caller by salon name as its virtual assistant
Client asks
“How much is balayage, and do you have anything Saturday?”
Shares price guidance
Starting price from the menu, and a note that a consultation confirms the final price
Checks the right stylists
Only color specialists, Saturday availability
Books the appointment
Saturday 11:00 AM with a color specialist
Quick answer
An AI receptionist for a salon answers calls while your team is with clients, responds to questions about services, pricing and availability, and books, moves or cancels appointments in your booking system, 24 hours a day.
It follows your salon's rules: which stylists perform which services, how long each service takes, when a color correction or extensions need a consultation, your deposit and cancellation policies, and when a call should go to a person.
Paired with reminders and review requests, it covers the whole client journey: first call, booking, reminder, visit, feedback and rebooking.
What it covers
Mid-color, mid-cut, mid-pedicure: the phone rings and nobody can step away.
Clients plan their next visit at 10 PM on the couch. Your front desk closed at 7.
"How much is balayage?" deserves a helpful answer, not a voicemail.
Extensions, treatments, consultations and products: the same questions all week.
Matching the right service to the right stylist and time, one message at a time.
Moves and cancellations that tie up the phone and leave gaps in the book.
An empty chair you could have filled if you'd known sooner.
Clients who meant to rebook but never got a nudge.
Happy clients who would have left a review if someone had asked.
Workflow
Step 1 of 8 · Trigger
All four chairs occupied; the call forwards after three rings
Next: AI answers for the salon
In practice
Weekend cancellations rebooked by text before the first client arrives.
Keratin, extensions, gloss and gel: accurate answers from your approved service menu.
Clients book after hours instead of forgetting by Monday.
Every call answered while every chair is full.
Monday's clients confirm or reschedule, so gaps get filled early.
Systems
Answers every call while your team works, books new clients and handles questions from your service menu.
Explore AI ReceptionistConfirmations, reminders and rebooking prompts that keep chairs full and help reduce no-shows.
Explore AI Booking & Follow-UpA feedback request after every visit, so happy clients review you and unhappy ones reach you first.
Explore Review AutomationAn instant text for any call that still slips through, so the client can book by text.
Explore Missed-Call Text BackGuardrails
Services only go to team members who perform them, with the right durations and processing time.
Color corrections, extensions and other complex services route to a consultation or a person.
Deposits, late arrivals and cancellation windows explained the same way every time.
Starting prices from your menu, with a clear note when a consultation sets the final price.
If your clients call in Vietnamese, Spanish, Chinese or another language, we test those conversations before launch.
Paste in any salon's website. The demo reads the business details, then you can talk to Ava, the demo receptionist, out loud and ask the questions your clients ask.
Works best in Chrome on a computer. You'll be asked for microphone access. Opens in a new tab.
Pricing
Starting at
$497/month
Implementation starting at $750
For businesses automating one major workflow.
Good fit for
Missed-call text back · Review automation · Appointment reminders · Simple booking automation
Starting at
$997/month
Implementation priced by requirements
For businesses ready to automate their front-end customer workflow.
Starting at
$1,497/month
Implementation priced by requirements
For businesses ready to automate most of the repetitive front-office workflow.
Starting at
$2,500/month
For businesses that need several connected systems or workflows unique to how they operate.
For businesses requiring: Multiple AI systems · Internal automations · Complex integrations · AI assistants · Reporting systems · Custom workflows · Department-level automation.
Pricing varies by call volume, messaging volume, integrations, customization and business complexity.
Voice and SMS usage charges may apply.
FAQ
If your booking platform offers an integration, we connect the AI to it so availability and bookings stay in sync. We confirm your specific platform during the audit, before you commit.
Yes. Clients can ask for a stylist by name, and the AI offers only that stylist's real availability for services they perform.
You decide which services require one. The AI books a consultation instead of the full service, or routes the request to your team.
It shares the price guidance you approve, such as starting prices, and explains when a consultation determines the final price. It never invents a number.
Yes. Automated confirmations and reminders make it easy for clients to confirm or reschedule ahead of time, so you can fill gaps instead of discovering them.
Yes. It explains your walk-in policy and books appointments for clients who prefer a set time, so the phone isn't pulling a tech away from a client.
Not if calls are slipping through. Many smaller salons start with one system, like missed-call text back or reminders on AI Starter, and add more only when it pays off.
Resources
Salons · 3 min read
AI automation helps salons answer calls while stylists are with clients, book and reschedule appointments by phone or text, send reminders that reduce no-shows, prompt clients to rebook, and ask every client for feedback. The best starting point is usually the phone calls you miss during busy hours.
Read the guideSalons · 3 min read
An AI receptionist for a nail salon answers the phone while your technicians are working, explains services and starting prices, handles walk-in and wait questions, books appointments and group visits, and can be set up for the languages your clients speak.
Read the guideReviews and reputation · 3 min read
AI helps you earn more reviews by asking every customer at the right moment, making it easy to leave an honest review, alerting you to unhappy customers early and drafting replies for your approval. It should never write reviews, offer incentives for them, or ask only the customers you expect to be happy.
Read the guideBooking and follow-up · 3 min read
AI appointment booking lets customers schedule, reschedule and confirm appointments through a natural text or phone conversation, while the AI checks your real availability and follows your booking rules. It saves staff time and, with confirmations and reminders, helps reduce no-shows.
Read the guideBook a free audit and we'll look at your calls, booking flow and no-shows, then show you what an AI front desk would handle for your salon.
Bay Area based · Done-for-you setup · Ongoing support